CERE Rental Management Solutions has the knowledge and experience to provide you, the investment property owner, and the services you need to make it possible for you to reap the benefits of rental property ownership without the headaches that accompany them. CERE can provide you with a customized service package to fit your property's needs, including leasing vacant units, complete applicant background screening, rent collections, financial reporting, budgeting, routine maintenance needs, renovation of distressed property, and many other services.
With a team of dedicated employees, we can take the stresses off your hands, whether you have one rental home, a dozen rental homes, or an apartment complex. CERE is a locally owned and operated business right here in Chennai, Tamilnadu. We provide tailored service at competitive prices with unmatched personal attention to your property.
Whether you need help filling just one vacant rental home or would like complete management service on an apartment building, we will be happy to meet with you and discuss how we can assist you.
Market Rent Analysis
CERE will evaluate the rental property, research market comparable properties utilizing its vast database of rental comps and utilize our expertise of the market to recommend a rental rate that will maximize the income potential for your rental property.
The operating budget is a must have for any serious investor of a multi-family portfolio and CERE has the skill and experience to make this happen for you.
The operating budget provides a projection of income, expenses and profit based on realistic numbers. CERE has over 5-years experience in creating and performing to multi-family operating budgets. Call us today to see how we can help!
Property marketing is about exposure, awareness and ultimately generating traffic. CERE has a dedicated department who's primary goal is to create and drive traffic to your property.
CERE has the staff available to show your home. The leasing process involves setting the appointment, meeting the prospect at the home, giving a guided tour through the home and determining the needs of the prospect, the leasing agent will highlight how the home meets the needs of the prospect and attempt to close the sale by asking for an application.
Post tour (assuming an application was not submitted), CERE continues to follow up with the prospect in an attempt to secure the rental application.
Most importantly, CERE tracks and monitors the traffic on your home to identify issues that may be keeping your home from renting and will make recommendations with the goal of leasing your rental home fast.
Tenant screening for your rental home is an extremely important aspect of protection your investment. CERE will conduct a credit check, a criminal background check, and eviction search, residential history check and reference check. CERE will verify all household income to ensure the applicant has the ability to pay not only your rent but all of their other bills as well. Screening will significantly improve the chances of a quality resident in your rental home.
Lease Paperwork Preparation and Execution
The Rental Agreement and relevant addendums are one of the most important aspects of rental property. The Rental Agreement outlines the relationship between the rental property owner and the tenant. This includes the rental rate, the security deposit, the late fees, expectations of when rent should be paid and how the property should be maintained. The Rental Agreement also provides the legal tool necessary to take action if the tenant does not uphold their end of the bargain.
CERE ensures that the proper lease documentation is used, prepared and executed. This provides a level of security in dealing with any potential issues that may occur at your rental home should they occur.
The move-in inspection is the primary source to document the condition of your home prior to a tenant taking possession. The move-in inspection will be used to determine if a resident has damaged your home and will be referenced during the quarterly inspections and at move-out. CERE utilizes a comprehensive move-in inspection checklist and provide backup in the form of photo images. The move-in inspection and a printed version of the photos are signed by the tenant at move in and become a part of the Lease Agreement.
Resident Correspondence & Issue Resolution
Tenants occupying your rental home will at times have issues that do not pertain to maintenance or rent. There are times when a resident is not being a good neighbor or may have decided to get a pet when they were not supposed to. These types of lease infractions must be dealt with in a very specific way and CERE has lost of experience resolving these issues in a way that protects your agreement and keeps the resident in place throughout the remainder of the agreement.
The payment of rent is the primary reason you own a rental home. CERE takes the rent collection process very seriously. Our approach includes providing enough flexibility to account for legitimate life issues that may lead to a late payment here and there while at the same time minimizing the number of serial late and non-pay residents.
The collection process CERE employs is very effective and consists of a combination of written reminders, telephone communications, late fee penalties. The result is a very high collections success rate or the quick identification of tenants that need to be evicted.
The eviction process can be tricky. There are required notices that must be given, there are fair housing components that must be recognized and a timing aspect that must be taken into consideration. CERE has the processes down to maximize the timeliness of the eviction allowing CERE to minimize the amount of time that the rental property is non-income generating. Rental Management Solutions will take care of all the administrative requirements of the eviction, be present at the eviction hearings and process the move-out in the most efficient manner possible.
Maintenance is the number one driver of costs for the rental home owner. CERE will document all incoming maintenance requests from the tenant, address the maintenance as directed by you in the management contract, charge back all damages or issues caused by the tenant and provide reporting to outline the issue.
CERE has an on house maintenance department capable of resolving most issues that will arise with your rental home. The rates charges are typically far less than a typical plumbing, electrical, or HVAC contractor would be able to charge. If you prefer to use a contractor for your maintenance needs CERE is more than happy to manage that process for you as well by reporting issues, setting up access and tenant contact information.
CERE is equipped to resolve your after-hours maintenance emergencies. Generally speaking an after-hours emergency is anything that cannot wait until the next business day without causing damage to your property. CERE has a member of the management staff and a qualified service technician n call at all times.
Quarterly inspections are very important tool in the protection of your rental home. CERE will visit your rental property on a quarterly basis, change the filter, check the smoke alarms and inspect the home for obvious tenant damage, sanitary issues and unauthorized pet or people issues.
If a lease violation occurs then CERE will have the ability to deal with it in real time rather than at move out. Damages that are discovered are repaired and charged to the tenant immediately saving the property owner money. Sanitary issues, unauthorized pets and people are resolved with the goal of protecting the condition of your home.
Property Bill Pay
CERE will pay all property bills utilizing the funds collected from rents. This may include maintenance, utilities, HOA fees, mortgages, taxes and insurance. Of course this is all at the property owner's discretion and can be set up to meet your individual needs.
CERE will provide a monthly accounting packet that will provide you with all of the necessary information to evaluate financial performance of your rental property. The accounting packet includes an Owners Statement, Rent Roll, 12-Month Profit and Loss, Delinquency Report and an Aged Payables Report. In addition, the reporting packet will include a cover letter summarizing the information along with any other property information. If there is ever a question CERE is always available to give you answers.
Move- Out Inspections
The move-out inspection process is what determines the condition of your rental home when the tenant moves out. CERE utilizes a comprehensive move-out inspection checklist and provide backup in the form of photo images. The move-out condition will be compared to the move-in condition along with the photos to determine damages, charge back the tenant and withhold funds from the security deposit.
Security Deposit Management
Security Deposits must be returned to the tenant within a certain amount of time per Landlord/Tenant law. If the deposit isn't returned or if a statement of charges isn't provided within this time frame the tenant may be entitled to damages. CERE has the resources to ensure this very important function occurs in a timely manner. CERE will complete the move out process, charge the resident any property damages and ensure that the remaining deposit and settlement statement are delivered in the appropriate time frame.
The rental home owner has to deal with legal issues all of the time. Fair Housing Compliance, Landlord/Tenant Law, Personal Injury Claims, Evictions, Collections, Lease Disputes, Insurance Claims just to name a few. This is where Rental Management Solutions can really be of assistance. CERE spends a lot of time and effort ensuring compliance with policy and procedures that avoid exposure these types of liabilities.
Contact us for more information regarding pricing.